Feedback systems
Efficiency and economic success, especially when it comes to change processes, are significantly influenced by soft factors (attitudes, motivation, frustration, employee commitment).
In addition to discussions, which tend to make up the subjective, intuitive part, systematic feedback systems ensure that as many aspects of the situation as possible are clearly recognised, making use of substantiated information.
Well-founded data that are easy to verify facilitate correct decision-making. This allows conflict zones and critical aspects to be identified, analysed and addressed.
Moreover, steps can be agreed upon that allow employees to focus on the corporate goals. The application and results of feedback systems constitute a meaningful supplement to change processes by "uploading" the right topics.
Supervisor feedback / 360° and 270° feedback
Your needs
- Do you want to obtain a well-grounded, fine-grained overview of the management culture and management acceptance in your company?
- Do you want to develop strengths and consistently address weak points?
Our Offer
Our system will provide you with an overall programme for implementation and annual assessment.
Targets
The idea is to obtain a well-grounded, fine-grained overview of the management culture within your company, to provide feedback on an individual level and to boost development.
The feedback system is used to record the most important management factors of the staff, colleagues, internal/external clients and supervisors, as well as your own assessment. The system is aimed at developing an overall programme based on the introduction and annual follow-ups for evaluation.
Procedure
Our system will provide you with an overall programme for implementation and annual assessment.
- Phase 1: Preliminary discussion with the supervisor
- Phase 2: Staff introduction
- Phase 3: Phase 3: Performance of survey
- Phase 4: Evaluation and analysis
- Phase 5: Feedback to supervisor
- Phase 6: Supervisor training to prepare for feedback discussions with staff
- Phase 7: Feedback and consultation with staff
Employee survey
Your needs
- Do you want to gauge the expected response before decisions are taken and react to any problems and resistance in advance?
- Do you want to keep your finger on the pulse of your organisation?
Our offer
We will design and perform the survey, present the results and derive steps from the survey. We will develop the survey instrument for you to create a basis for decision-making within a short time, based on a selected sample of employees.
Targets
Employee surveys can be used to collect this information about the state of an organisation, the current situation, the improvements already made, the success of development activities and the mood of the employees.
The tools used to survey staff thus make it possible to identify critical zones and to evaluate activities; they also motivate employees to think and discuss important topics and to find their own position.
Procedure
Our advice will not only provide you with the instrument and evaluation, but also with support during the preparatory and follow-up processes.
- Phase 1: Framework definition: possibilities and target definition
- Phase 2: Survey planning: time schedule and instrument
- Phase 3: Performance of survey: survey and analysis
- Phase 4: Results: presentation and discussion
- Phase 5: Follow-up steps: starting points and implementation planning
- Phase 6: Implementation: feedback on results and implementation of steps
Panel feedback
Your needs
- Do you want to generate quick results for important and critical issues?
- Do you want to implement well-founded and substantiated steps?
- Do you want to monitor how innovations are received?
- Do you want to gain a detailed impression of how events or steps are perceived?
Our offer
We determine the expected response before decisions are taken and point out any problems and resistance in advance.
We give processes closer links to the real world, so that opportunities and risks are detected in good time and the effects of steps and changes can be estimated in an accurate and sophisticated way.
Targets
Panel feedback makes it possible rapidly to create a basis for decision-making, using a selected sample of respondents. The panel feedback allows the company to measure and present the state of its own organisation or parts of it in a quick, fine-grained, efficient and representative manner. This is achieved by conducting targeted surveys among a representative sample of employees.
Procedure
- Phase 1: Panel: selection and adjustment
- Phase 2: Design: standard procedure and interface
- Phase 3: Pilot study implementation: testing and fine-tuning
- Phase 4: Questions and presentation of results
- Phase 5: Application: routine implementation and support
